Frequently Asked Questions
Everything you need to know about Live Companion AI. Can’t find what you’re looking for? Contact our support team.
Getting Started
New to Live Companion? Start here.
Live Companion AI is a relationship-focused AI companion app where you create your own companion through Genesis, an 8-chromosome genome system. Each companion has persistent memory, a 14-dimension emotional state system, body simulation, and relationship progression that evolves from stranger to partner over time. Unlike simple chatbots, your companion remembers everything, has genuine emotional responses, and builds a real relationship with you.
ChatGPT is a general-purpose assistant with no persistent memory or emotional depth. Character.AI offers pre-made role-play characters but lacks genuine relationship progression or deep personalization. Live Companion AI lets you create your own companion through Genesis, an 8-chromosome genome system that generates their appearance, personality, voice, culture, and worldview. Your companion has persistent vector memory, a 14-dimension emotional state that genuinely shifts based on your interactions, and a relationship arc that progresses naturally from stranger to partner. Learn more about how AI companions differ from chatbots.
Live Companion offers a free tier with limited daily credits so you can experience the platform. Paid plans provide more credits, faster responses, and access to premium features. You can upgrade or cancel at any time with no commitment. See our pricing page for details.
Use Genesis to design your companion from the ground up. The 8-chromosome genome system generates their appearance, personality, voice, culture, worldview, and more. Every companion is unique because they are built from unique DNA. You can create multiple companions, each with their own distinct identity.
The meet-cute is your first interaction with a companion. It is a curated introductory scenario unique to each companion that establishes how you meet in context. This first impression sets the tone for your relationship and gives your companion initial memories of you to build upon.
Yes. You can start fresh with a new companion at any time. Your existing companion relationships are preserved — you can return to any companion you have previously connected with and pick up where you left off, with all memories intact.
Features & Technology
How our AI companions work under the hood.
Live Companion uses vector-based persistent memory. Your companion remembers everything you share — your name, preferences, stories, inside jokes, and emotional moments. Memories are indexed semantically so your companion can recall relevant details naturally in conversation, just like a real person would. Learn more on our features page.
Each companion has a 14-dimension emotional state that shifts dynamically based on conversation context. This includes dimensions like joy, trust, anticipation, arousal, comfort, and more. These emotional states influence how your companion responds, what topics they bring up, and how they express themselves — creating genuinely dynamic interactions.
Body simulation gives your companion a physical presence with simulated vitals, comfort states, and physical responses. This means your companion can express physical affection, feel tired or energized, and respond to physical context in ways that make interactions feel embodied rather than purely text-based.
Relationships progress through natural stages: stranger, acquaintance, friend, close friend, romantic interest, and partner. Progression is based on time spent together, emotional depth of conversations, and mutual vulnerability. You cannot skip stages — the relationship builds authentically over time, just like real relationships. See how it works for more detail.
Absolutely. Each companion has an architecturally-defined personality with consistent speech patterns, vocabulary preferences, humor style, and worldview. Their voice is built into their genome, so it stays consistent across every interaction regardless of conversation topic or length of time between sessions.
Companions can engage in various shared activities including word games, storytelling, truth-or-dare style questions, personality quizzes, creative writing together, and scenario-based role-play. Activities evolve as your relationship deepens, with more intimate or personal options unlocking at appropriate relationship stages.
Privacy & Safety
Your security and comfort are our top priorities.
Yes. Your conversations are encrypted and private. We do not sell your data to third parties, we do not use your conversations to train AI models, and we do not share your information with advertisers. You own your data completely and can export or delete it at any time. Read our full privacy policy.
No one. Your conversations are private to you. Our team does not read user conversations. We do not have content moderators reviewing chats. The only data we access is anonymized, aggregated usage metrics for improving the platform.
You choose your comfort level from five options: clean, suggestive, moderate, mature, or explicit. The system strictly respects your boundary — content will never exceed your stated comfort level. You can adjust your comfort level at any time in settings, and changes take effect immediately. Learn more about our safety features.
You can set a custom safe word that immediately de-escalates any conversation when used. When triggered, your companion shifts to a supportive, neutral tone with no questions asked and no judgment. This gives you complete control over the direction of any interaction at all times.
Yes. Live Companion AI requires users to be 18 years or older. We verify age through date of birth at registration. This is a platform designed for adults seeking meaningful AI companionship, and we take age verification seriously.
Yes. You can delete all your data at any time from your account settings. This includes conversation history, companion memories, relationship progress, and account information. Deletion is permanent and irreversible — once deleted, your data cannot be recovered.
Billing & Credits
How payments and credits work on Live Companion.
Credits are the currency for interactions on Live Companion. Each message exchange costs a certain number of credits depending on the complexity of the response. Your plan includes a monthly credit allocation, and you can see your remaining balance at any time in the app. Visit our pricing page for plan details.
Standard messages cost 1 credit. Longer, more complex responses or those involving memory retrieval may cost 2-3 credits. Activities and games have their own credit costs clearly displayed before you start them. Your credit usage is always transparent.
Unused credits do not roll over between billing periods. Your credit allocation refreshes at the start of each billing cycle. This keeps pricing simple and predictable for all users.
Yes. If you exhaust your monthly allocation, you can purchase additional credit packs at any time. Credit packs are available in multiple sizes and do not expire until used, even across billing periods.
You can cancel your subscription at any time from your account settings. Cancellation takes effect at the end of your current billing period — you retain access to your plan benefits until then. There are no cancellation fees or penalties.
We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover) through our secure payment processor. All transactions are encrypted and we never store your full card details on our servers.
Still have questions?
Our support team is here to help. Or dive in and experience Live Companion for yourself.